An automated backbone to support a rise in e-commerce
Renzo Frozoni reflects that as well as speed and flexibility, automation has provided greater control. “Our processes are not only in the mind of our staff, but rather built around the sortation solutions and it helps to leverage the business. Also, a simple but very important aspect is that we no longer risk losing knowledge if people leave the company. Automation has given us a higher sense of control of the process.”
Loggi’s automation installation proved invaluable when demand rocketed due to the Covid-19 pandemic. The rise of e-commerce had already created a huge demand for connecting people across the great distances of Brazil, but then the pandemic doubled Loggi’s throughput in a very short time. Luckily, the automation was already in place. “This was not something we just did overnight,” Frozoni recalls, “but having the automated backbone in place did help us scale up at a rather fast pace. It is the culture of our business to embrace a challenge, and although it was hard, the flexibility we have around our line sorter solution helped make it possible.”
