Technical Assurance Manager

London Borough of Hillingdon, United Kingdom
Customer Support

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Company Description

About BEUMER Group
Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

Job Description

Join Our Team at Heathrow Airport as a Technical Assurance Manager!

Are you an experienced maintenance professional with a passion for ensuring smooth operations in a dynamic environment? BEUMER Group, working at Heathrow Airport, one of the world’s busiest and most iconic airports, is looking for a dedicated and proactive Technical Assurance Manager to join our team. In this critical role, you will oversee the maintenance of airport baggage systems and the team onsite, ensuring the highest standards of safety, reliability, and efficiency.

If you thrive in a fast-paced, high-stakes environment and are ready to make a significant impact, we want to hear from you!

Key Requirements:

Oversee the management of the BUK CST/Technical Team within the T4 SP contract, ensuring all technical deliverables meet the established timelines and align with the expectations of BEUMER UK, VI, and HAL.
Ensure full compliance with and continuous improvement of the CMO change control process (ATP, CRQ).
Act as the Responsible Technical Authority for the Change Control Board, overseeing LLC configuration change management.
Manage site support and delivery for High-Level Controls, IT, and Infrastructure.
Identify and address the skills and training requirements for the BUK Technical / CST Team.
Ensure that all team Personal Development Documents (PDDs) are consistently updated, relevant, and aligned with the skills and competencies matrix.
Oversee the production of HLC and LLC obsolescence management reports.
Support the reporting function for technical service delivery in line with contractual obligations.
Adhere to and actively participate in Health and Safety and Quality Assurance procedures.
Manage project delivery, handover processes, and provide site event support.
Offer technical information and sales support when required.
Ensure all technical documentation remains current and accurate.
Identify and document all associated technical risks.
Manage escalation, callout procedures, incident resolution, Root Cause Analysis, and post-incident reviews for technical and controls issues.
Provide technical support and insights for BUK quotations and proposals.