Company Description
About BEUMER Group
Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.
Job Description
The Operations Coordinator will be responsible for coordinating the Site Integration team as well as supporting multiple activities across the different business segments. The role will need someone who can deal with multi-tasking and dealing with differing team players.
This position will be based in the Midlands Office in Ashby-De-La-Zouch.
The Operations Coordinator will be responsible for/contribute to the following activities within two focus areas:
• Logistics Service/Hotline Contracts and Logistics Customer Care ad hoc works:
- Internal systems administration (SAP/C4C)
- Quality assurance of quotations/contracts
- Coordinating activities with resources and customers
- Quality check for reporting if required
- Coordinating with Finance to retrieve data and report in WIP/management meetings
- Reporting on Hotline cases status: How many open, duration of open etc
Additionally internal systems administration (SAP/C4C) support will be expected for the following activities:
- Kibana/Data Services
- Residential contracts and ad hoc works
- Modernisations
You must be able to have the following:
- A strong customer focussed mentality with a desire to provide services that meet customer requirements
* Work closely with the Site Integration Manager for the coordination of the SIG team
* Work closely with the Service Product Supervisors/Managers for the coordination and feedback related to Service contracts and ad hoc works
* Work collaboratively with the resident teams
* Collating financial and delivery data for management reporting
In addition to the above a key focus of the Operations Coordinator will be to plan the site integration team activities alongside the SIG Manager. This will include coordinating logistics of the team, feedback to the financial team on the status of jobs (invoice instruction) and monitoring training
As a BEUMER Group UK Ltd employee you have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You must co-operate with your employer and co-workers to help everyone to be safe in their work.
Qualifications
A-Levels (or equivalent) ideally further education qualification
Minimum of 3 years working in a team coordinating activities
Customer interfacing experience
Data maintenance experience
Experience with SAP/C4C or other ERP system preferable
Proficient Excel/Word package
Additional Information
BEUMER Benefits
- Pension Scheme
- Enhanced paternity leave
- Annual Personal Development Plan
- Increased holiday with service
