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the state of courier, express and parcel - 2020 and beyond

Challenges and perspectives

Significant changes in consumer behaviour and the acceleration of e-commerce trends brought about by COVID-19 give reason for Courier, Express and Parcel (CEP) businesses to pause, learn and adapt their processes to meet the environment they now face if they are to remain relevant.

This report analyses the ways e-commerce has transformed the CEP sector and how CEP businesses can respond.

 

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he state of cep 2020 report includes:

  • Analysis of the effect of changing consumer behaviour and expectations
  • Case study of how PostNord handled the e-commerce tsunami
  • Insights and perspectives from industry experts on the keys to successful innovation and digital transformation
  • Examination of the global COVID-19 pandemic as an accelerant of change
  • And much more

In reading this in-depth report, you’ll get an insider view on how to leverage the projected growth in e-commerce through emerging technologies.

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