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Courier, Express and Parcel 2025 Outlook: The Parcel Box Paradox

The Courier, Express, and Parcel (CEP) industry stands at a transformative crossroads. It is marked by renewed growth, increasing demands for sustainability, and the rise of new technologies and business models. Moving into this transition, our CEP Outlook 2025 will provide you with a detailed and comprehensive industry review so that you can be more informed as we round out 2024.

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Here’s just a taste of what you will find in this report:

  • The ‘Parcel Box Paradox’: We’ve pinpointed a potential conflict between consumers’ desire for both fast and sustainable deliveries. While younger generations are more likely to prioritise environmental concerns, they are also the most likely to demand same-day delivery, posing a challenge for the industry in balancing speed and sustainability.
  • The rise of Q-Commerce: The report dives into how quick commerce (Q-commerce), characterised by the demand for same-day or even same-hour deliveries, is rapidly gaining traction, particularly in urban areas and emerging markets.
  • Navigating cross-border e-commerce: We show how cross-border e-commerce presents a significant growth opportunity for CEP operators, but it also comes with challenges related to customs regulations, data accuracy, and efficient parcel handling.
  • Resurgence of growth: We dig into how the resurgence in parcel volumes and expansion of e-commerce is prompting companies to invest in technology and automation to enhance efficiency and accommodate the increasing demand.
With a keen focus on emerging trends fuelling industry transformation, the report sheds light on how AI integration and automation, along with evolving consumer expectations of faster and more transparent deliveries, are redefining the logistics landscape. It also examines in detail strategies undertaken as a result of these changes and maps out a plan for those dealing with the challenges and opportunities created within this changing structure.

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