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PLC Remote Support

FAM has developed a solution, which allows to remotely access the PLC software for its controlling and maintenance using the Internet or the telecommunication system. The remote access allows FAM to perform on demand fast and uncomplicated connection to the PLC system on a secure level.

Analysis and maintenance via remote access

Our remote maintenance gives our customers the possibility to get the FAM support about the state of the PLC programs online, to analyse errors or to carry out the control software adjustments according to their needs.

Our Range of Services

After the installation of the components, it will be possible to realize the remote access to the PLC system for following activities:

  • remote inspection of the control software: selection of the control data, definition of the actual condition. Evaluation
  • remote maintenance of the control software: care of the PLC software, retaining the specified condition
  • remote repair of the control software: recovery of control errors, re-establishment of the specified condition after disturbance

Your Benefits
  • increase of plant availability
  • decrease of time and costs with no travel time and expenses
  • determination of the actual state, elimination of control errors as well as restoration of the target state after malfunction in the shortest possible time by qualified personnel of the plant manufacturer FAM
  • optimization of the control software and thus of the plant functions by changed operation mode / working regime / operating conditions
  • providing prompt and correct information for maintenance and service jobs

Your Partner of Choice

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We are working 24/7 to be your Partner of Choice.

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As one of the leading suppliers, FAM Minerals & Mining GmbH offers machines along the complete transport chain for bulk materials.
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